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Introducing the Dialogue Tree
Improving on a Training Standard Template Why Reinvent the Wheel?: Addressing the Dialogue Template The dialogue tree is a tried and true...
Jerica Griffin
Mar 17, 2022


Shock to the System
Project: Shock to the System: How Public Memory Shapes the African-American Narratives in Static Shock (2000) Company: University of...
Jerica Griffin
Jan 20, 2022


Custom Queues
Project: Queue Consolidation Company: Apple Inc. (corporate level) Scope: Apple Retail, North America Format: Online/E-Learning courses...
Jerica Griffin
Jan 19, 2022


Introducing PayBright
Project: Introduction to Monthly Payments (Canada) Company: Apple Inc. (corporate level) Scope: Apple Retail, Canada Format:...
Jerica Griffin
Jan 17, 2022


Ways to Buy FY21 Refresh
Project: Ways to Buy FY21 Refresh Company: Apple Inc. (corporate level) Scope: Apple Retail, global Format: Online/E-Learning courses...
Jerica Griffin
Jan 2, 2022
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